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We make great efforts to ensure that what we print is of the highest quality, Sometimes prints will not go as planned we always advise of any issues if they occur.
However we do ask that clients make sure they know what they want before they order – we can only issue refunds if the product is faulty, not if they change their mind.
Once we have started the print process we are unable to stop.
If you wish to return a product please send us an enquiry via our contact page or email us: mimicryminiatures@gmail.com to discuss the issue.